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Emergency Response & Security

Protecting our passengers, employees, airport partners and the communities we serve is a top priority. St. John’s International Airport Authority is fully prepared and ready to respond in any situation.

Emergency Response

  • Emergency Service (ES) operates around the clock – 24 hours a day, seven days a week. The ES facility provides a Category 6 level of fire protection.
  • Emergency Services Personnel specialized in aircraft firefighting and rescue procedures.
  • Airport Authority Fire Hall located in a newly upgraded Combined Services Building.
  • A mobile casualty unit that can be used to treat up to 80 trauma patients.
  • Rapid response to medical emergencies at the airport with all ES staff trained to the Advanced Level 1 Standard.
  • Emergency Services response is augmented by on-site Defibrillators with staff fully certified to respond appropriately.
  • Airport Authority promotes on-going emergency response training and prevention activities.
  • Emergency Services is a part of the local 911 system and can also be contacted on the general airport automated phone line at (709) 758-8500 (press 9 when prompted).


With your security in mind,  St. John’s International Airport exceeds security operation regulated standards. The following security programs are in place:

  • Restricted Area Access Clearance Program
  • Airside Vehicle Operators Permit Program
  • Airport Security Program Management System related to access control

If you have any security related questions or concerns, please call the general airport automated phone line at (709) 758-8500 (press 7 when prompted).

In addition to the St. John’s International Airport Authority’s security personnel is a complement of security partners, which includes the following:

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