Airport Code: YYT/CYYT | Français | Media Centre

COVID-19 Update

Posted: March 13, 2020
Updated: March 25, 2020

 

St. John’s International Airport Authority continues to monitor developments related to the spread of coronavirus or COVID-19. Our priority is on keeping our passengers and employees, and the general public safe. We’re in close contact with our federal and provincial government partners on this issue, including the Public Health Agency of Canada (PHAC), and are taking direction from these Authorities on this pandemic situation.

What we’re doing:

  • We’ve developed a new communicable disease plan and supporting procedures to assist the Airport Authority emergency response team to respond safely and effectively to a suspected or confirmed communicable disease emergency
  • The posting and sharing of public health information with a focus on frequent hand washing and other steps employees and passengers can take to reduce the spread of germs
  • We’re working with our contracted cleaners to enhance surface cleaning in high traffic areas and on common touchpoints
  • We’ve closed the baggage area in arrivals to non-passengers to increase social distancing and limit the spread of COVID-19
  • We’ve placed notices and reminders within the Airport Terminal Building for any passengers traveling home from an international destination that they must self-isolate for up to 14 days, as per the direction of the Government of Newfoundland and Labrador
  • Airport Authority employees who can safely and effectively work at home are asked to do so, to limit employee-to-employee contact. Additional precautions and safe work practices are being taken for employees involved in the day-to-day operations and maintenance of the Airport Terminal Building and the airfield
  • Services have been reduced at the Airport to limit exposure and ensure cleaning resources are focused on high traffic areas. This includes the children’s play areas on both the first and second floors of the Airport Terminal Building, both of which are now closed
  • We’re working with our contracted ground transportation services and new protocols have been put in place to ensure the safety of drivers as well as passengers. The number of passengers per vehicle has been reduced and each vehicle is being cleaned after each passenger disembarks
  • Health officials are on-site advising passengers arriving from outside the province to self-isolate for 14 days
  • The parking booth is closed to reduce person-to-person contact
  • We’ve added public announcements in the Airport Terminal Building around self-isolating upon arrival and social-distancing at the airport
  • Seating areas in many areas of the Airport have now been removed or barricaded to reduce socializing in the airport

As this situation evolves, the hours of operation of the food, beverage and retail services in the Airport Terminal Building are subject to change. Additionally, some services have been reduced or suspended, including the Visitor Information Centre (VIC) in the Arrivals area, the Air Canada Maple Leaf Lounge in the Departures area, and the children’s play areas.

Public transportation (Metrobus Transit) is still available for passengers and employees at the Airport. Please refer directly to Metrobus Transit on schedule changes and procedures that have been implemented to keep passengers, employees and the community safe from COVID-19 (https://www.metrobus.com/covid19/).

Impacts on Travel

  • A global travel advisory is in effect: all non-essential travel outside of Canada is to be avoided
  • Self-isolate for 14 days after your return from travel outside of the province of Newfoundland and Labrador
  • Flight schedules have been reduced as a result of this situation. All travellers are advised to check with their airline directly for information regarding flight status and itinerary changes

How you can help:

  • Wash your hands often with soap under warm running water for at least 20 seconds
  • Use alcohol-based hand sanitizer only if soap and water are not available
  • When coughing or sneezing, cover your mouth and nose with your arm to reduce the spread of germs
  • Avoid touching your eyes, mouth, nose with unwashed hands
  • Avoid direct personal contact with people who are sick
  • If you use a tissue, dispose of it as soon as possible and wash your hands afterwards
  • Practice social-distancing by keeping at least two arms-length distance (approximately 2 meters) from others
  • Self-isolate for 14 days after your return if you have traveled from outside of Canada
  • If you have travelled outside of the country or have attended a mass gathering event with international attendees within the past 14 days, closely monitor your health and contact 811 if you develop fever, cough, or difficulty breathing
  • Use the free cell phone waiting lot at the Airport or the short term parking lot and avoid coming into the terminal building when picking up loved-ones from the airport
  • To further reduce person-to-person contact, please use one of our express pay options upon exiting our parking lots. Sanitizing wipes have been placed near the pay-on-foot stations located in the Airport Terminal Building for passengers to wipe the machines before and after use
  • If your travel is essential, please respect the 1.5 meter distance when required to queue at areas in the Airport Terminal Building

The Airport Authority will continue to work closely with health authorities and airport partners to monitor the situation and put procedures in place where required. The safety of our passengers, employees and our community is our top priority.

 

Useful Links:

Government of Newfoundland and Labrador

Government of Canada